Privacy Policy
Status: March 15, 2025
Protecting your personal data is a matter of great concern to us. This privacy policy informs you about which data we collect when you use our website, how we process it, and what rights you have. The controller within the meaning of the General Data Protection Regulation (GDPR) is BG Windows & Doors GmbH, Marek-Weis-Weg 176, represented by Ingolf Heß and Benedikt Philipp.
1. Controller and Contact
The controller responsible for data processing on this website is BG Windows & Doors GmbH. If you have any questions about data protection or wish to exercise your rights, please contact:
- BG Windows & Doors GmbH, Marek-Weis-Weg 176
- Phone: +49 6407 5610901
- Email: info@bgwindowsandoors.com
2. Collection and Processing of Personal Data
We only collect personal data if you voluntarily provide it to us as part of a contact request, an order, or other communication. The categories of data processed include in particular:
- First and last name
- Email address and phone number
- Address data (postal address)
- Content of your messages or inquiries
3. Purposes of Data Processing
Your data will be processed exclusively for the following purposes:
- Processing and responding to your inquiries
- Handling contracts and orders
- Sending information about our products and services (only with your consent)
- Fulfilling legal retention obligations
4. Legal Bases for Processing
The processing of your data is based on the following legal bases:
- Art. 6 (1) lit. a GDPR (consent)
- Art. 6 (1) lit. b GDPR (contract fulfillment or pre-contractual measures)
- Art. 6 (1) lit. c GDPR (legal obligation)
- Art. 6 (1) lit. f GDPR (legitimate interest, e.g., to improve our offer)
5. Disclosure of Data to Third Parties
Your personal data will only be disclosed to third parties if this is necessary for contract fulfillment, you have consented, or we are legally obliged to do so. Recipients may include:
- Service providers for hosting and email dispatch (e.g., web hosters)
- Payment service providers (for orders)
- Authorities and courts within the scope of legal obligations
6. Storage Duration and Deletion
We store your personal data only for as long as is necessary to fulfill the purposes mentioned above or as required by legal retention periods. Once the purpose ceases to apply or the retention period expires, the data will be deleted. For contractual data, the retention period is generally ten years.
- Contact data from inquiries: up to 2 years after last contact
- Contractual data: 10 years in accordance with tax regulations
- Log data (server logs): 7 days
7. Your Rights as a Data Subject
You have the following rights with respect to us regarding the personal data concerning you:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object to processing (Art. 21 GDPR)
8. Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority. The supervisory authority responsible for us is the Hessian Commissioner for Data Protection and Freedom of Information.
- Hessian Commissioner for Data Protection and Freedom of Information
- P.O. Box 3163, 65021 Wiesbaden
- Phone: +49 611 1408-0
9. Changes to This Privacy Policy
We reserve the right to adapt this privacy policy as necessary to reflect changes in legal or technical circumstances. The current version can always be found on this page. We recommend that you review the privacy policy regularly.
- Last updated: March 15, 2025
- Version: 1.0